Advance the future of life sciences
Accelerate time to market by connecting teams, enabling collaboration, and improving visibility—all without compromising on security or compliance.
Life Sciences
Connect teams and systems
Use a next-generation platform to accelerate development, connect workflows, and empower patients.
Clinical trial support
Boost clinical trial retention rates with virtual experiences to support participants and investigators.
End-to-end quality management
Manage cases by connecting disparate complaints, events, and applications on a single platform.
Field service management
Identify IoT device issues proactively and improve first-call resolution rates.
Build better products through better connectivity
Improve patient engagement
Make it simple for patients to get answers about clinical trials, drug treatments, and medical devices. Offer easy interactions through self-service tools.
Ensure quality
Gain global transparency into equipment and software at all your locations so you can detect problems before they arise and take action quickly and effectively.
Streamline R&D
Change the way information flows between researchers, clinicians, and operational teams. Reduce common frustration points to help everyone move faster and find time to innovate.
Manage risks holistically
Understand the business impact of adverse events and other risks—and respond faster. Speed up resolution and be prepared for audits with a complete, real-time view.
Build better products through better connectivity
Improve patient engagement
Make it simple for patients to get answers about clinical trials, drug treatments, and medical devices. Offer easy interactions through self-service tools.
Ensure quality
Gain global transparency into equipment and software at all your locations so you can detect problems before they arise and take action quickly and effectively.
Streamline R&D
Change the way information flows between researchers, clinicians, and operational teams. Reduce common frustration points to help everyone move faster and find time to innovate.
Manage risks holistically
Understand the business impact of adverse events and other risks—and respond faster. Speed up resolution and be prepared for audits with a complete, real-time view.
Don’t just take our word for it
See how life science organizations like yours are succeeding with ServiceNow.
600,000 system updates managed in one place
Siemens Healthineers moved remote and automated software updates for all its systems to ServiceNow.
IT system simplified
Novartis supported vital workflows with a more transparent system that reduces repetitive tasks.
Featured resources
WHITE PAPER
Modernize IT by consolidating operations
Drive real change throughout your organization with more connected teams and automated workflows.
Get in touch with pros and peers
Connect with experts at ServiceNow and other champions in life sciences to discuss industry challenges and how to partner with us to unlock your potential.