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Turn your career dreams into realities. Discover all of the possibilities through ServiceNow University.
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Certification portfolio
Designed so anyone can gain knowledge, credibility and maximise the ServiceNow AI Platform.
Expert Certifications
Expert certifications
Explore the highest level of certifications ServiceNow offers. These are the gateway to being recognised as a leader in the ServiceNow field, and require a special mastery of both technical and communication skills.
Certified Master Architect Certified Technical Architect
Mainline Certifications
Mainline certifications
Proctored exams covering major ServiceNow products. Must pass periodic non-proctored delta maintenance exams to keep certification.
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Micro Certifications
Micro certifications
Non-proctored exams on ServiceNow speciality products, focusing on a specified topic and covering a smaller scope than a Mainline Certification.
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Suite Certifications
Suite certifications
Comprehensive certifications that are essential for professionals to excel in specific roles and industries.
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Get ServiceNow certified and reap the rewards
Build a meaningful career with a ServiceNow certification and discover a variety of benefits. Learn more about the certification journey.
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Validation of skills
ServiceNow certifications are a formal recognition and validation of job-specific expertise.
 Professional credibility
A ServiceNow certification proves your understanding of specific standards and commitment to learning.
Global recognition
ServiceNow certifications are recognised around the world, opening up global work opportunities.
You're in good company One changed life changes many
See how Daniel Falayi's ServiceNow training allowed him to give back by mentoring others to help them move into ServiceNow careers.
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Being competitive delivers a career win
Challenging himself was a part of Ken Tang's life, so becoming a ServiceNow Certified System Administrator was a real victory.
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One of the first paves the way for others
Becoming one of the first ServiceNow Certified Master Architects inspired Keith Mills to dedicate more time to supporting the ServiceNow community.
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Build your skills as your journey continues
Discover ServiceNow University, grow knowledge and work at your own pace.
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